Where would I be without Emma? Having a nervous breakdown! My workload was becoming overwhelming and I knew I needed help. A friend suggested Emma, and I’m so glad I started working with her - it was the best investment I made to keep me sane! She stays on top of admin, works on editorial copy for me and sorts out my bookkeeping amongst other tasks. She’s way more organised than I am, hence working with her, and is very proactive and genuinely wants to help. Plus she is just a lovely person!
Emma Coxon is a professional, hardworking and vital member of my team. From day one she has shown incredible initiative to lead projects, as well as astonishing speed and accuracy in her work. She has an amazingly varied skillset, from writing and editing, to a wide range of digital skills such as CMS, social media, video editing and newsletter creation. She finds it easy to pick up new digital and editing skills and is always willing to put her hand to and learn new creative and digital skills. Emma is also an incredibly kind person and is a true team player, with no ego and always with the greater project goals set as her priority. She is always ready to help and find ways to solve problems. She strives each day to get her own work and the team’s larger projects completed with ease and professionality. She is a true asset to any team.
Emma Coxon has worked with me for over ten years. When I ran my own coaching business, Emma project managed the whole back end of my coaching business - from loading content on to my website to invoicing to booking clients in my diary and managing my coaching associates and their appointments. When I moved over to Psychologies magazine, Emma came with me, enabling me to run my coaching practice for one day a week, while editing Psychologies for four days a week. All I had to do was show up to my coaching sessions as Emma ran my company for me in the background.
When Big Leap Life Ltd, my company, started producing all the content for Psychologies magazine, Emma became one of our freelance writing team and Living and Food Editor. She is a brilliant curator of books, products and ideas for Psychologies and always delivers on time and to budget. She was one of the powers behind our Real Eco-Awards and project managed the whole thing alongside our Eco-Editor. Emma is kind, supportive, positive and a joy to work alongside. She's a key player in my team and I doubt whether I could have done what I've done without her steady, hard-working presence.
From the beginning, Emma had a strong understanding of my brand, and passion for independent & creative businesses so I knew we would be a great fit. Her communication with customers is both professional and personal, which I really value, meaning I'm confident taking breaks away from the business knowing she is keeping communication going behind the scenes for me. Having Emma on my team is giving me more freedom to do the creative work that I love, as well as take on more commission work, as she is able to work on the communication and admin side of my bespoke work. As a conscious, seasonal living advocate herself, she truly understands what my work is about, and I'm very thankful for the brilliant work that she does for me.
I reached out to Emma when I was feeling I was spinning too many plates on my own - I had been working solo within the Health & Wellbeing industry for twenty years and I knew it was time to get outside help so I can run a more efficient ship. Emma takes care of the front end of my business: advertising, answering queries and dealing with the bookings for all of my courses. Her proof-reading skills are a god-send, and her skills in this area have included my website, business literature, monthly newsletters, and more recently, a book I have been writing about meditation. Her eye for detail has been crucial, ensuring all my communications are of a high professional level. Just knowing I have Emma in my team brings daily relief and it means I can focus much more on connecting with my clients and providing the service they deserve. Emma has a kind and generous spirit, and I feel she cares about ensuring my business continues to be a success. Everyone, in business, should have an Emma!
Emma is an angel. Her mature attitude, her enthusiasm and patience has been invaluable to me and my business. She's allowed me to free up my time to concentrate on the other things I need to to do to grow my business. She's a safe pair of hands; so effective and efficient I don't know what I'd do without her!
Emma’s support is fundamental to the growth of my business. She has a uniquely brilliant combination of skills. She is a highly organised, flexible, collaborative project manager with an eagle-eye for the detail. This, combined with her talent for marketing and PR skills, and her ability to tackle complex projects with vision, verve and creative thinking makes her a huge asset to any SME. She has made a massive difference since she started supporting me and I wholeheartedly recommend her work.
Working with Emma has transformed my business. Knowing that Emma has my back is invaluable to me! She picks things up when I have dropped them and is always happy to do the jobs that I just don’t have time for. My clients benefit from my working with Emma as it means that they get more of me doing what I’m good at!! It also means that I can switch OFF when I am on holiday which is utter gold dust! I would recommend Emma to anyone looking to create more time & less stress in their day.
Emma helped me enormously during our time working together. She used her exceptional organisational skills to help sort through the chaos in my inbox (and my head!) and worked proactively to set-up new systems/workflows to streamline different elements of my day-to-day work. She has an extremely professional and personable manner when dealing with clients and was always a joy to work alongside. I wouldn't hesitate to recommend her to anyone who is feeling a bit snowed under!
Deciding to take Emma on as our VA has been one of the best decisions we’ve made for a while. It has freed us both up to focus on running our business, not getting involved in the detail of it. We can make the most of our time, confident that Emma is handling the other aspects of our business which are very important, but don’t require us as Founders to be involved. Initially, I didn't think I'd have much for her to do but within two months we’d doubled our hours, and I can see that growing again soon. I think any serious business owner or entrepreneur should be using the services of a VA, otherwise you’re just responding to the next thing that comes through the door, and not operating strategically. Talk to Emma!
I absolutely love working with Emma, her support is invaluable. Having Emma’s help over the last year has enabled me to take my business to the next level and also allows me far more quality time with my family. Thank you Emma, you really are a star!
Emma came along at a perfect time for me, allowing me to analyse the areas of admin and organisation that were taking time away from the creative side of my work. By taking that on with such a proactive and super efficient spirit, I was able to concentrate on what I do best. Having worked alone for many years, it has been a great boost to have her working away quietly on side, always ready with suggestions to make things work better or move forward.
I am so grateful that I found Emma. She has made an amazing difference to my business - and dramatically reduced my stress levels and work load. She has made it possible for me to concentrate on the things that I enjoy doing and leaving the multitude of administrative tasks to her. I had never had a VA before and am not a technically minded person so was not sure how it would all work out. But having worked with Emma for almost 3 years I cannot imagine how I would manage without her. What she can achieve in half hour would take me all day! She is incredibly efficient and multi skilled. She deals directly with my clients, over sees the various routine weekly and monthly tasks involved in running my business and also happily takes on specific projects from PR for promoting my app to helping me run my on-line training courses.
Emma has been an absolute godsend for Temple Field Property. She picked up our systems quickly and without fuss, and has taken over many important admin jobs, leaving us free to find and refurbish investment properties for our clients and generate all-important new business. Emma just gets on with it - she is professional, friendly, and reliable, and invariably achieves a huge amount in a short space of time. We definitely think of Emma as a part of the team - we don’t know what we’d do without her!
Emma is an absolute star and has been a huge support to Gazelle Partners as we move from a start up to a more established business. Her organisation, efficiency and initiative has had a significant impact on easing our admin burden at a critical time in our development. We initially thought Emma could just help us on a short term project but we have been so impressed and have such trust in her that we are not going to want to let her go! Emma is a delight to work with and I cannot recommend her more highly.
Emma is a brilliant VA. She is super organised and efficient with her time, I just don’t know how she accomplishes so much! She is also such fun, a really lovely person to deal with, and with very high integrity; so important when finding someone to work with closely in your own small business.I have recommended Emma to friends, clients and contacts who were looking for admin and project management help, with great success, and I cannot recommend her highly enough.
Emma has been a god send over the last couple of years. The efficiency, ease and friendly manner she carries everything out with was brilliant. It is such a treat to know that she is behind you, supporting you, catching some balls and reminding you of what you should be doing, which for me personally was invaluable amid a hectic work and home life. I highly recommend Emma and the fact that I have never met her face to face doesn’t matter a jot!
I couldn’t recommend Emma more highly. I have thoroughly appreciated her input and efforts into my business. She is always there if I really need it, and always has a positive can do attitude. Professional service with passion and creativity!
It has been such a relief to be working with someone who understands the way a heart-led business works and can balance that with superb organisation and efficiency. From excel accounts to social media, Emma has it all under control with a light touch and is an absolute pleasure to work with – which has given me more time to work on my businesses instead of getting waylaid with admin. For conscious entrepreneurs Assistant Guru has the perfect combination of skill, professionalism and heart to guarantee excellent results for your business.
I used Emma to help me with some marketing work that I'd been putting off forever. She did it enthusiastically, and was super organised, fast and efficient. She always did things when she said she would and kept me updated on everything she'd done. It was such a relief to be able to cross all those things off my to do list and if I have any other projects In future I will definitely use her again. She was recommended to me, and I would definitely recommend her to others.
Emma is someone I feel privileged to have working with me. Multi-talented, she is a superb organiser, writer and techno-whizz. With a lovely, warm, sunny personality, she also understands, fundamentally, both the business angle and the ethos of my yoga practice. Emma has extensive professional experience of businesses in the holistic, complementary and natural products field. She also embraces personally and with considerable knowledge, connected interests and activities. It is a joy to have this unusual combination and someone who understands the strictures and opportunities of a small business. My business is not a desk job and it is vital that someone is at “base camp” to handle administration, preparation, follow-up and the running of events as well as enquiries and the multitude of tasks, social media etc. I simply do not have the time to do – nor frankly, am I any good at. Emma has my total trust. I know she will pay great attention to detail, manage her time well and provide excellent suggestions for efficient working. She has also produced excellent and attractive documentation when creative presentations and images are needed. Altogether? Quite fabulous (and fun!)
Emma crossed my path just when we needed someone to soothe our growing admin headaches. With her perspicacity and deft understanding of what we needed we were able to devolve tasks to her quickly, meaning we can now spend our time on doing what we should be doing, focusing on our clients. Taking Emma on has been a straightforward, cost saving move. She treats us with care, dedication and attention, is not just supportive but also creative, bringing suggestions and ideas to make things work even better in our business. She is part our team, a delightful person to work with, focused, efficient and great to share a coffee with!
I've worked with Emma as my VA for over five years now and she's made a real impact on my business. Emma has been particularly helpful in setting me up with an online database to help me manage my large client base and keep track of everything we do. She is so good at setting up systems to ensure that everything runs smoothly and has helped me with a multitude of tasks including regular liaison with my freelancers, sourcing images for my online writer's club, chasing leads and researching the market. The best thing about working with Emma is knowing that I can always trust her to do a superb job and that leaves me more freedom to focus on developing and growing the business.
Services & Pricing
Administrative Services
Assistant Guru provides a range of administrative support services, and deals with a variety of tasks to help ease your daily workload. I can also work with you on larger, longer-term projects. No matter what your requirements, you can feel confident that your business is being managed professionally. Services include:
Office Management: to enable you to concentrate on other areas of your business, I can manage various aspects of your office; planning meetings, diary management.
Powerpoint presentations: let me know your aims and objectives, and I can produce professional and imaginative presentations.
E-mail marketing: to ensure your business remains front of mind, and your customers are regularly contacted, I can prepare and distribute regular newsletters.
Excel spreadsheets: from keeping your accounts and managing client records to providing financial reports.
Invoices: keeping up-to-date records of all your finances/receipts and producing invoices to be sent to clients.
Client liaison: I can keep in touch with your clients, whether this be to confirm appointments or to keep them informed about an event, you can be assured that your clients will receive the best possible service.
Travel arrangements: it can be very time-consuming investigating the most convenient way to get to an event or appointment. I can organise all aspects of your travel for you, including your hotel arrangements.
Project Management & Research
Project management: many clients that I work with offer workshops, retreats, lectures and training events as part of their business. I can co-ordinate all aspects of managing the administration for such projects. From sending out invites, managing the responses, tracking payments, and liaising with those attending, to organising the venue, all your requirements can be taken care of.
Account management: I have a wealth of experience of dealing with customers and clients directly, so can manage this aspect of your business.
Research: when you require help researching a particular product, subject, or when you need help sourcing images, for a book or article that you’re writing, I can provide you with the information you need. This service is for information readily available on the Internet only, and does not include more complex market research from published sources.
Lifestyle Management Services
Do you often feel that there just aren’t enough hours in the day? This is where Assistant Guru can help. I offer a range of Lifestyle Management services to help you keep on top of things.
Creative gift services: its great giving people a personal and well thought out gift, but I appreciate that this takes time – so leave it to me. Let me know who it’s for, and the budget you have, and I will find the perfect gift, no matter what the occasion.
Researching and making reservations: for theatre, restaurants, hotels and holidays. You still want to enjoy your time away from the business, and when you are too busy to think about arranging your social life, I can help. From recommending the best restaurants according to your taste in food to investigating holiday destinations, I can do all of this for you.
Help chasing invoices, paying bills, parking tickets, congestion charges: so often you have a long list of ‘must do’ tasks on your list, that can become very time consuming when you have to make several phone calls to get them sorted. I can do all of this for you, so that you can concentrate on more important aspects of your business and life.
How much does it cost for a virtual assistant?
I mostly work with clients that require on-going support with their business, with packages starting at £175 per month. Please contact me for more details on rates and packages available.
Rates relate to professional services and will include time spent on the assignment, liaison with client by telephone or email and face-to-face meetings. Any additional specific costs incurred such as stationery, postage, packing, travel and other expenses will be charged separately at cost price.
To find out more about the services I offer, and how we could help you, please head to the contact page, and get in touch. Or, if you would like to find out more about me, please go to the about page.